As I expected, I’m having some issues installing the Windows 8.1 update this morning. If you’re experiencing issues, do the following:
First, if you’re on the Windows 8.1 preview, you won’t be able to install the update directly. You’ll actually need to restore Windows 8. You should either have a memory stick with your recovery, or a recovery partition on your hard drive (if you didn’t move the recovery onto a memory stick, it’s on your hard drive). Go to the Settings Charm > Change PC Settings > Scroll to the bottom and tap “Update and Recovery”, then Recovery and choose “Remove everything and reinstall Windows”.
This will take some time, but it’s a necessary step.
Once you’ve completed this, like me, you’ll probably want to head straight to the Windows Store to update your PC. Hold on there bucko! You’re now running a year old version of Windows 8. There is almost a Gigabyte of updates waiting for you that you absolutely must install first.
Go ahead and go to the Settings Charm again, then “Change PC Settings” scroll to the bottom and choose “Windows Update”. Install those updates. This can take some time depending on your connection. I noticed that the progress bar did not move, however, the updates are installing even though the progress bar isn’t showing any progress. Just tap install and walk away for 30 minutes or so. Once everything has downloaded, your PC will need to install the updates. This will take about 15-20 minutes (there are a full 60 updates) depending on how fast your device is.
Ok, now you’re up to date and should be on par with every one else that didn’t install the Windows 8.1 preview. Skip to the bottom and tap the “Install Windows 8.1” link.
For those of you updating devices that aren’t running the preview, make sure that all of your Windows updates are installed by heading to the Settings Charm, Change PC Settings, Scroll to the bottom and tap Update and Recovery, and look for any updates there. Once you’ve updated, you should be good.
At this point, everyone should be able to download the update right from the Windows Store. Go ahead and click this link to download it. You should be taken right to the store after clicking here: Install Windows 8.1
Let us know if you have any other issues in the comments below. We’ll do our best to respond quickly.